Shipping Policy
Shipping Policy
This Shipping Policy applies to all orders placed on www.thefinebox.com, operated by Bhavani Trading (“we”, “our”, “us”).
1. Shipping Locations
We currently ship physical products to the following destinations:
- India
- Australia
- Canada
- United States of America
We reserve the right to modify or restrict shipping destinations at any time without prior notice.
2. Order Processing Time
- Orders are typically processed within 12 to 24 business hours after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing time does not include shipping or delivery time.
3. Estimated Delivery Timeline
- In-stock items: 5-7 Business Days
- Made-to-order / personalized items: 8–10 business days
- Tracking details are shared via WhatsApp, Email, and SMS after dispatch.
Delivery timelines provided are estimates only and are not guaranteed.
4. Shipping Charges
- Free Shipping on all orders.
- All applicable shipping charges are displayed clearly at checkout before payment confirmation.
5. Courier Partners
Courier and logistics partners are selected based on serviceability, reliability, and destination coverage. Specific courier names may change from time to time.
6. Delivery Delays
Delivery delays may occur due to:
- Courier or logistics issues
- Weather conditions
- Force majeure events
Such delays are beyond our control and do not entitle the customer to compensation or cancellation.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information. We are not liable for:
- Delays
- Lost shipments
- Additional costs
arising from incorrect or incomplete addresses.
8. Failed Delivery Attempts
If a shipment is returned due to failed delivery attempts, refusal, or non-availability of the customer, re-shipping costs may apply.
